Column: There´s a queue, we´d better join it …

I am sure many of you will have booked an inter-city train journey at some time or other, complete with an allocated seat. Now be honest, despite having an assigned seat, did you arrive well in advance of your journey, queue in the station and then make a dash for your carriage and seat (despite the unequivocal proof of your reserved seat either in your hand or on your handset)? And then you sit on the train for half an hour waiting for it to depart?