{"id":30269,"date":"2024-03-26T10:00:05","date_gmt":"2024-03-26T09:00:05","guid":{"rendered":"https:\/\/www.falstaff.com\/profi\/?post_type=newsbeitrag&#038;p=30269"},"modified":"2024-03-26T10:09:23","modified_gmt":"2024-03-26T09:09:23","slug":"im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste","status":"publish","type":"newsbeitrag","link":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/","title":{"rendered":"Im Alpbachtal beantwortet neuerdings ein \u00bbKI-Concierge\u00ab die Fragen der G\u00e4ste"},"content":{"rendered":"<p class=\"text\">Im \u00bbCongress Centrum Alpbach\u00ab warf man unl\u00e4ngst einen <strong>Blick in die Zukunft<\/strong>. Dass diese l\u00e4gst begonnen hat, bewies die <strong>\u00bbAlpbachtal Tourismus\u00ab-Marketingleiterin Petra Cosentino<\/strong> bei der Pr\u00e4sentation des neuen <strong>KI-basierten Chatbot \u00bbAI-Concierge\u00ab<\/strong> <em>(AI ist die Abk\u00fcrzung f\u00fcr Artificial Intelligence, zu deutsch K\u00fcnstliche Intelligenz \u2013 Anm. d. Red.)<\/em>.<\/p>\n<p class=\"text\">Das Tool, das von der Firma \u00bb<strong>Goodguys<\/strong>\u00ab entwickelt wurde, ist eine Erweiterung des bisherigen Chat-Angebots und mehr, als eine reine Antwortmaschine. In den letzten zehn Jahren wurde der Live-Chat von den Mitarbeitenden des Tourismusverbandes bedient. Ab sofort \u00fcbernimmt das der \u00bbAI-Concierge\u00ab auf der Website <a href=\"http:\/\/alpbachtal.at\" target=\"_blank\" rel=\"noopener\">alpbachtal.at<\/a> \u2013 und zwar rund um die Uhr und mehrsprachig. \u00bbUnsere neue L\u00f6sung bietet neben einer <strong>24\/7 Verf\u00fcgbarkeit f\u00fcr G\u00e4steanfragen in 95 Sprachen<\/strong>, auch eine umfassende Integration auf allen digitalen Plattformen\u00ab, erkl\u00e4rt Petra Cosentino.<\/p>\n<h2>K\u00fcnstliche Empathie<\/h2>\n<p class=\"text\">Laut Cosentino bietet der \u00bbAI-Concierge\u00ab im Gegensatz zu herk\u00f6mmlichen KI-Chatbots eine Form der Kommunikation, die so <strong>individuell und empathisch<\/strong> sei, dass man nicht das Gef\u00fchl habe, mit einem digitalen Tool zu interagieren. \u00bbDer Alpbachtal \u203aAI-Concierge\u2039 basiert auf generativer K\u00fcnstlicher Intelligenz (KI) und ist somit in der Lage, neue Inhalte zu schaffen und daraus zu lernen\u00ab, erkl\u00e4rt die Marketingleiterin.<\/p>\n<p class=\"text\">Somit lernt der \u00bbAI-Concierge\u00ab aus den G\u00e4stefragen und gibt das Feedback direkt an die Tourismusregion zur\u00fcck. Die Erkenntnisse daraus flie\u00dfen direkt in die SEO-Strategie des Unternehmens ein, was wiederum die <strong>Online-Pr\u00e4senz verbessern<\/strong> soll. \u00bbWir erleben gerade einen echten <strong>Wandel in der Kommunikation<\/strong> mit unseren G\u00e4sten\u00ab, freut sich Cosentino.<\/p>\n<h2><b>Tiroler Vorreiter<\/b><\/h2>\n<p class=\"text\">\u00bbAlpbachtal Tourismus\u00ab besch\u00e4ftigt sich seit mehreren Jahren mit der Chatbot-Thematik. Petra Cosentino und <strong>Gesch\u00e4ftsf\u00fchrer Markus Kofler<\/strong> sind froh, dass man nicht zu den ersten Chatbot-Entwicklern geh\u00f6rt sondern nun auf die umfassende Hilfe der KI zugreifen kann. Allerdings ist auch der AI-Concierge nur so gut, wie die Inhalte, auf die dieser zugreift. Das hei\u00dft, dass eine Website mit umfassenden und gut aufbereiteten Inhalten schon mal ein Teil der Miete ist.<\/p>\n","protected":false},"excerpt":{"rendered":"<p> Beim \u00bb2. Alpbachtal Tourismus Zukunftstag\u00ab wurden die neuesten Trends und Entwicklungen in der Branche diskutiert.<\/p>\n","protected":false},"author":5,"featured_media":30273,"template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"newskategorie":[13],"newstag":[256,34,79],"class_list":["post-30269","newsbeitrag","type-newsbeitrag","status-publish","has-post-thumbnail","hentry","newskategorie-know-how-insider","newstag-tech","newstag-tirol","newstag-tourismus"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Im Alpbachtal beantwortet neuerdings ein \u00bbKI-Concierge\u00ab die Fragen der G\u00e4ste - Falstaff Profi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Im Alpbachtal beantwortet neuerdings ein \u00bbKI-Concierge\u00ab die Fragen der G\u00e4ste - Falstaff Profi\" \/>\n<meta property=\"og:description\" content=\"Beim \u00bb2. Alpbachtal Tourismus Zukunftstag\u00ab wurden die neuesten Trends und Entwicklungen in der Branche diskutiert.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/\" \/>\n<meta property=\"og:site_name\" content=\"Falstaff Profi\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-26T09:09:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.falstaff.com\/profi\/wp-content\/uploads\/2024\/03\/Markus-Kofler-Petra-Cosentino-Thomas-Kahn-c-Gabriele-Griessenboeck-1500.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"3\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/newsbeitrag\\\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\\\/\",\"url\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/newsbeitrag\\\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\\\/\",\"name\":\"Im Alpbachtal beantwortet neuerdings ein \u00bbKI-Concierge\u00ab die Fragen der G\u00e4ste - Falstaff Profi\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/newsbeitrag\\\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/newsbeitrag\\\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Markus-Kofler-Petra-Cosentino-Thomas-Kahn-c-Gabriele-Griessenboeck-1500.jpg\",\"datePublished\":\"2024-03-26T09:00:05+00:00\",\"dateModified\":\"2024-03-26T09:09:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/newsbeitrag\\\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/newsbeitrag\\\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/newsbeitrag\\\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Markus-Kofler-Petra-Cosentino-Thomas-Kahn-c-Gabriele-Griessenboeck-1500.jpg\",\"contentUrl\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Markus-Kofler-Petra-Cosentino-Thomas-Kahn-c-Gabriele-Griessenboeck-1500.jpg\",\"width\":1500,\"height\":1000,\"caption\":\"Markus Kofler, Petra Cosentino und Thomas Kahn \u00a9 Gabriele Grie\u00dfenb\u00f6ck\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/newsbeitrag\\\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News\",\"item\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/newsbeitrag\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Im Alpbachtal beantwortet neuerdings ein \u00bbKI-Concierge\u00ab die Fragen der G\u00e4ste\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/#website\",\"url\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/\",\"name\":\"Falstaff Profi\",\"description\":\"Ihr Magazin zu Hotellerie, Gastronomie und Tourismus\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.falstaff.com\\\/profi\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Im Alpbachtal beantwortet neuerdings ein \u00bbKI-Concierge\u00ab die Fragen der G\u00e4ste - Falstaff Profi","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/","og_locale":"de_DE","og_type":"article","og_title":"Im Alpbachtal beantwortet neuerdings ein \u00bbKI-Concierge\u00ab die Fragen der G\u00e4ste - Falstaff Profi","og_description":"Beim \u00bb2. Alpbachtal Tourismus Zukunftstag\u00ab wurden die neuesten Trends und Entwicklungen in der Branche diskutiert.","og_url":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/","og_site_name":"Falstaff Profi","article_modified_time":"2024-03-26T09:09:23+00:00","og_image":[{"width":1500,"height":1000,"url":"https:\/\/www.falstaff.com\/profi\/wp-content\/uploads\/2024\/03\/Markus-Kofler-Petra-Cosentino-Thomas-Kahn-c-Gabriele-Griessenboeck-1500.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"3\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/","url":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/","name":"Im Alpbachtal beantwortet neuerdings ein \u00bbKI-Concierge\u00ab die Fragen der G\u00e4ste - Falstaff Profi","isPartOf":{"@id":"https:\/\/www.falstaff.com\/profi\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/#primaryimage"},"image":{"@id":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/#primaryimage"},"thumbnailUrl":"https:\/\/www.falstaff.com\/profi\/wp-content\/uploads\/2024\/03\/Markus-Kofler-Petra-Cosentino-Thomas-Kahn-c-Gabriele-Griessenboeck-1500.jpg","datePublished":"2024-03-26T09:00:05+00:00","dateModified":"2024-03-26T09:09:23+00:00","breadcrumb":{"@id":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/#primaryimage","url":"https:\/\/www.falstaff.com\/profi\/wp-content\/uploads\/2024\/03\/Markus-Kofler-Petra-Cosentino-Thomas-Kahn-c-Gabriele-Griessenboeck-1500.jpg","contentUrl":"https:\/\/www.falstaff.com\/profi\/wp-content\/uploads\/2024\/03\/Markus-Kofler-Petra-Cosentino-Thomas-Kahn-c-Gabriele-Griessenboeck-1500.jpg","width":1500,"height":1000,"caption":"Markus Kofler, Petra Cosentino und Thomas Kahn \u00a9 Gabriele Grie\u00dfenb\u00f6ck"},{"@type":"BreadcrumbList","@id":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/im-alpbachtal-beantwortet-neuerdings-ein-ki-concierge-die-fragen-der-gaeste\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.falstaff.com\/profi\/"},{"@type":"ListItem","position":2,"name":"News","item":"https:\/\/www.falstaff.com\/profi\/newsbeitrag\/"},{"@type":"ListItem","position":3,"name":"Im Alpbachtal beantwortet neuerdings ein \u00bbKI-Concierge\u00ab die Fragen der G\u00e4ste"}]},{"@type":"WebSite","@id":"https:\/\/www.falstaff.com\/profi\/#website","url":"https:\/\/www.falstaff.com\/profi\/","name":"Falstaff Profi","description":"Ihr Magazin zu Hotellerie, Gastronomie und Tourismus","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.falstaff.com\/profi\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"}]}},"_links":{"self":[{"href":"https:\/\/www.falstaff.com\/profi\/wp-json\/wp\/v2\/newsbeitrag\/30269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.falstaff.com\/profi\/wp-json\/wp\/v2\/newsbeitrag"}],"about":[{"href":"https:\/\/www.falstaff.com\/profi\/wp-json\/wp\/v2\/types\/newsbeitrag"}],"author":[{"embeddable":true,"href":"https:\/\/www.falstaff.com\/profi\/wp-json\/wp\/v2\/users\/5"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.falstaff.com\/profi\/wp-json\/wp\/v2\/media\/30273"}],"wp:attachment":[{"href":"https:\/\/www.falstaff.com\/profi\/wp-json\/wp\/v2\/media?parent=30269"}],"wp:term":[{"taxonomy":"newskategorie","embeddable":true,"href":"https:\/\/www.falstaff.com\/profi\/wp-json\/wp\/v2\/newskategorie?post=30269"},{"taxonomy":"newstag","embeddable":true,"href":"https:\/\/www.falstaff.com\/profi\/wp-json\/wp\/v2\/newstag?post=30269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}