The airline has put the bill for calling its call centre down to an “internal error”. 

Calls to airline helpline lands customer with hefty phone bill

The Editors, 30.01.2023

A father-of-two from the UK charged more than £220 after changing flights.

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The need to rearrange holiday flights from Luton to Malaga left a Hull man with a £223 bill – the cost of around 100 minutes to the premium rate Wizz Air helpline.

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