Amateur travel agents at work ...

Amateur travel agents at work ...
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Column: Coping with life as we now know it

Some observations about the hardships of everyday life, including booking a holiday.

This column is aimed at readers who, like myself, may remember when there were only three television channels, the Nokia 3310 mobile phone was considered a technological marvel, supermarkets were closed on Sundays, and if you wanted a holiday, you needed to visit your travel agent.

Booking a holiday online

We amateur travel agents simply can’t cope with booking online travel. We see a “flights from £58” to Milan (yes, we need to then register, decide on a password and once again struggle with a one-time passcode), and think that would be nice for a break next month. When we finally get into the website, there is no sign of a £58 flight to Milan, But wait, there it is, leaving on a Wednesday in the middle of April next year! Then we are asked, do you want to take a bag, do you want insurance, do you want a hotel, do you want a car, do you want an in-flight meal, do you want to pay for a seat, do you want a token for the toilet, do you want a priority boarding pass? So by the time we have pressed the “pay” button, the £58 flight is now £365 (and that’s just one-way), and we realise that we really should have just nipped into the local travel agent in the first place and left the details with them to do all the work.

Passwords

We are told to use complex passwords. While this is sound advice, we of a certain age never input them correctly the first time. Or a second time. Especially on our mobile devices. This is because unless wearing our reading spectacles, which we need our distance spectacles to locate, we cannot see the small 6cm screen, and our fingers have lost the dexterity to type in the correct sequence using the even smaller 5cm wide mobile phone keypad. And despite the complex passwords we are now using, we have to then receive a unique one-time code to our mobiles which we can’t see because of our existing lost spectacles situation. And in trying to open the message to read the password, we accidentally close the website we were using that needed the one-time code for a £12 black ink cartridge for the printer.

The car boot sale

I decide to have a domestic clear-out, and what better way than the fun of a 4 am start to queue up and sell at the local car boot sale? I even went to the local DIY store. I parted with £15 for a paste table I will possibly never use again, certainly not for wallpapering, as I am forbidden from such activities by all members of the family. But car boot sales work on that peculiar basis that most of us have lost the ability to cope with - cash and small change. So, I head off to my local bank to obtain some change. It is closed and is now an Italian restaurant. However, since 2015, in excess of 5,600 local bank branches have closed, one of those being mine, which in fairness, I have helped to close because the last time I stepped inside it was in 2010. So should someone offers me 50p for that awful vase my late mother-in-law bought me that the local charity shop politely refused, and then presents a £10 note, I’m sunk.

The computer that slows down to a crawl

I have been a Firefox browser (other browsers are available) user on my Windows computer for longer than I can remember. The computer itself is quite a fast i7 machine. When it comes to the ubiquitous updates, in particular the now quite huge 1GB+ Windows ones, I have my machine set to “automatically update”, which it should do as instructed “after 10 pm” when I should be either watching TV or out for an evening and before I close it down at around midnight. However, the moment there is an update on the horizon, the PC slows to a crawl unless I press “update now”, and then have to cease my PC activities for an hour while it does its business. And should it be a Firefox update, I will inevitably be thrown out of my browser without warning just as I’m about to pay for my £365 “£58” flight to Milan. And when the PC is updated, the irritating Cortana and all those unwanted X-Box apps that I had patiently disabled will have all come back again. And I will need to log back into every website using my complex passwords and accompanying one-time codes sent to my phone that I can’t see! Help!

Edward Moss
Edward Moss
Author